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Purchased two Jackson Catnapper couches from Homemakers in 2016. Leather is peeling off of each couches with no extraordinary use. No animals or kids climbing on them. We merely watch tv in the evenings while sitting on the couches. They explained that the couch falling apart is “regular wear and tear”. I’ve by no means heard of couches falling aside due to folks sitting on them when they’re only two years old. Purchased the extended guarantee but apparently that does not matter either. Neither Jackson Catnapper, nor Homemakers will make it right. What sort of business is fine with manufacturing goods that crumble with regular use after two years? That is garbage furniture and each Jackson Catnapper and Homemakers should be ashamed for scamming individuals. Do yourself a favor and don’t buy from these businesses.
Catnapper recliner leather-based peeling and separating. Have full guarantee however they will not cover because they are saying pores and skin oils cause this. Am I not suppose to sit on my $600 recliner. Would not advocate any Jackson product. Bad company, even worse guarantee protection.
I used to reside in Northeast Ohio and I bought what I believed was a stunning catnapper sectional with Chaise for $2000. I moved to Toledo Ohio taking my brand new furnishings with me. Lower than a yr I had it I began to have points with the structure of the big sofa portion of the sectional. Found springs had got here unfastened and curled. The braces holding the bottom broke and I have wooden pieces making an attempt to poke out the back of that portion. Stitching is coming out of all the again cushions as effectively. I contacted Catnapper directly and so they advised me they do nothing with the warranties. It’s the supplier’s duty. I contacted the vendor. He said he couldn’t do anything for me as a result of I had moved. He did inform me he would have his sales rep contact me to help me. I by no means got a name. In looking at his Fb page, he doesn’t follow up on any of his guarantee issues. Individuals are also nonetheless ready on product to be delivered.
We have solely had this Jackson Catnapper Brantley furnishings for a few years and it is now cracking and peeling! We bought a settee, loveseat, chair and ottoman they usually’re ALL peeling!!! Now, seeing all these critiques and people saying all of them have hassle with the same factor – that is unforgivable to pay this amount of cash for it to only last a couple of years is just not acceptable. We need a resolution instantly from Jackson Furniture.
The furniture is now another yr older and the leather-based has began to peel off in such small pieces that we’re consistently sweeping up little bit of leather off the hardwood ground and pieces that keep on with clothing or physique parts are all around the home, including the bedding. I will BY NO MEANS advocate nor buy something from this company once more. The warranty was useless as effectively. I in all probability should’ve read the evaluations first. In hindsight, taking a look at the place the corporate tackle is, and as much as MAGA is a scam given the place that brand originated from, I should not be shocked.
I bought my Catnapper leather-based sectional in 2014 and the fabric has been peeling for the final year. I nonetheless have guarantee for mechanical defects but would not cover material. If I would have recognized this could be the result, I’d have by no means bought this set. I’m very disappointed and heartbroken. The sectional rarely will get used and now we have got to interchange it as a result of it’s changing into an eyesore. I’ve never needed to change front room furnishings in such a short time period.
Referred to as the Rep and asked concerning the guarantee that ended up the rep hung up on me with no return name. Known as Furniture Retailer we purchased this furniture from and no solution or answers with only runarounds.
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